Return Policy

Because all pieces are made-to-order and personalised, we do not offer returns or exchanges.

Damages and Issues

We take great care to ensure that every order we ship is of the highest quality and meets our strict standards. However, if an item is received damaged, defective or incorrect you must email in within 7 days of receiving it. You are entitled to a free replacement if this is the case.

Our team will promptly evaluate the situation and work with you to find a satisfactory solution. Whether it's a replacement item or a refund, we're committed to ensuring that you're completely satisfied with your purchase.

Thank you for choosing us and for allowing us to serve you.

You can always contact us for the adjustment of the length of your piece, if there is an issue with the fit at support@thecherrybombclub.in

Warranty

The Cherry Bomb Club offers a limited lifetime warranty on our products; however, the product must be registered and you must provide us with a picture of the damaged item.

Please note, if you are eligible for a replacement and we no longer carry your product style, you will have the option to choose from a selection of alternate products.

Our warranty does not cover: general wear and tear, improper handling and not following care guide. Scratches or chips. Lost or stolen goods or parts.

We use delicate materials such as gold and silver, over time jewellery can fade naturally due to multiple factors including general wear and tear, exposure to moisture, chemicals and air. This is not considered a manufacturing fault.

All our pieces are finished with an anti-tarnish coating to ensure the plating stays in tip top condition for as long as possible.